Getting Started


Every retailer has to constantly face the complexities of handling wide range of product mix. Out of stock products and spoilage items are the main cause for lost sales in the grocery business. So every retailer needs a complete and efficient interface to manage the day to day business activities in the shop. ZKPOS SUPERMARKET SOFTWARE is a complete solution for your business needs.

Now let’s start exploring ZKPOS SUPERMARKET SOFTWARE. After installation you need to open ZKPOS SUPERMARKET SOFTWARE. The first step you have to follow is LOGIN process.

Login to ZKPOS

  1. Open ZKPOS SUPERMARKET.

  2. login ZKPOS supermarket software
  3. You will have a default ADMIN LOGIN with PASSWORD. Login ID is 1 and PASSWORD is 1.
  4. Type login ID and PASSWORD.
  5. Click ENTER button.

  6. main menu of ZKPOS supermarket software
  7. Now you will be redirected to the MAIN MENU.

Entering Company Details


Company details like Name, Branch, Address, Company Logo, Tax, Currency etc. can be saved.


adding company   details to ZKPOS supermarket software
  1. Login as ADMIN.
  2. Click on SETTINGS MENU.
  3. From that Go to the Store, click on Company Details.

  4. adding company   details to ZKPOS supermarket software
  5. Click Company or search to get details.
  6. To add COMPANY DETAILS you need to click the COMPANY DETAILS menu on the top left corner of the window.
  7. Enter all necessary details in the appropriate fields. Finally browse the company logo and then update the data by clicking on UPDATE button.
  8. Click Save.

STORE


store in ZKPOS supermarket software
  1. Go to the Settings option, click on the Store.
  2. There will be a search option to search The store.

  3. store in ZKPOS supermarket software
  4. Click on the ADD option and enter the Details.
  5. Click on the Save option.

MY STORE


stor in ZKPOS supermarket software
  1. Go to the Settings option, click on the STORE.

  2. store in ZKPOS supermarket software
  3. Enter MY STORE details in it.

UTILITIES

In some situations you may need to grant permissions to access some features. That is done in the UTILITIES. For example if you want to use Gifts and Points functionality, you need to enable it in the utilities.

You need to login as ADMIN to view/access UTILITIES.


utilities of ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on UTILITY from the setting options.

Now let’s learn each utilities one by one.

  1. ENABLE PETTY CASH ADVANCE: Petty cash is the advance amount given to cashier before starting billing operation. To enable petty cash, tick on the checkbox corresponds “ENABLE PETTY CASH ADVANCE” and then click UPDATE button.

  2. utilities of ZKPOS supermarket software
  3. ENABLE LOGO IN PRINTING: If you want to display your company logo while printing invoices, you have to enable it here. Tick the checkbox that corresponds to “ENABLE LOGO IN PRINTING” and then click UPDATE button.
  4. ENABLE BARCODE SCANNER: When we enable this feature we can add products using BARCODE SCANNER. To enable tick the checkbox corresponding to “ENABLE BARCODE SCANNER” and then click UPDATE button.
  5. ENABLE SLIDESHOW CUSTOMER DISPLAY: You can display company promotional videos, images, combo offers, and discounts in customer display screen by enabling this utility. To enable follow the steps that you have done earlier.
  6. ENABLE MULTIPLE LANGUAGE PRINT: Displays PRODUCT NAME in default language and also in alias name.
  7. ENABLE GUEST COUNT: Customers are considered as your guests and you could save their count for reference purpose or to print with the invoice.
  8. ENABLE VFD DISPLAY: When we enable this feature, PRODUCT, PRICE and QUANTITY will be displayed in the VFD DISPLAY during product selection in the POS menu.
  9. ENABLE LED DISPLAY: To display the PRODUCT PRICE and TOTAL BILL AMOUNT in the LED DISPLAY you have to enable this feature.
  10. ENABLE MULTI - CURRENCY PAYMENT: Customers will be happy if you could produce the invoice in their desired currency. To display total invoice amount in desired currency, enable this feature by ticking on the checkbox that corresponds to “ENABLE MULTI CURRENCY PAYMENT”. Then UPDATE it.
  11. ENABLE SIMPLE PRINT: If you want a simple print layout, then you need to enable this feature.
  12. ENABLE BIG PRINT: You can take big printout by enabling this feature.
  13. ENABLE COMBO/SUB PRODUCTS: You have to enable this utility if you want to display COMBO PRODUCTS and SUB PRODUCTS in the POS section.
  14. ENABLE FINGERPRINT LOGIN: If this feature is enabled users can LOGIN/REGISTER using their FINGERPRINT.
  15. ENABLE KITCHEN PRINT: This feature allows kitchen manager to print orders.
  16. ENABLE ORDER PRINT: By enabling this feature you can take printout of the orders.
  17. ENABLE GIFT AND PPOINTS: If you want to set GIFTS against invoice count/amount you have to enable it here.
  18. ENABLE EDIT PRODUCT: By enabling this feature you could edit already added product details.
  19. ENABLE MINUS STOCK: If this feature is enabled you can sale products without stock. For instance suppose, you didn’t updated the stock receiving details to your ZKPOS, but you want to sale the products. You can do it by enabling this utility.
  20. ENABLE CUSTOMER ACCOUNT AUTHENTICATION: If you have a regular customer, create one account for him. Then customers can add their invoice amount to their customer account.
  21. ENABLE ROUNDING TAX CALCULATION: It will round total tax amount for calculation convenience.
  22. ENABLE AUTO ROUNDOFF: This feature will round off the amount in decimals AUTOMATICALLY.
  23. ENABLE WHOLESALE AND RETAIL MODULE: If you have a wholesale or retail customers you can activate this module by go to the General Settings option in the top left of the window and choose the module as retailer or wholesale.
  24. utilities of ZKPOS supermarket software

    Then go to Main Menu and click on POS, where you asked to go to the my store in the Settings menu. After filling the details again go to POS.

    pos window of ZKPOS supermarket software

    1. Now you will get a window as picture.

    2. You can see all products in a box. Initially the box will appear as red since all the items are out of stock. You need to update stock in the inventory before start using POS.

    3. To add it to the cart click on it.

    4. Enter the Quantity in the field provided. Then press ENTER KEY.

    5. You can search for a product using the search field above the product list box.

    6. After selecting a product from the box, click on the SHOW PRICE button. Then you can see the Wholesale, Retail and End price of the products.

    7. You can see the Total Invoice Amount in the Bottom Right corner of the screen

    8. After adding all required products click on the SETTLE button below total amount. You will be redirected to the settlement window.

    9. You can learn more about the SETTLEMENT window in POS MODULE.

  25. ENABLE USERS TO ADD NEW PRODUCT: This section allows users to add new product in POS while find invalid barcodes. If you enable barcode scanner in the UTILITY you will be redirected to the below window on clicking the POS from MAIN MENU.

  26. pos window of ZKPOS supermarket software

    1. You can search for a product by typing the barcode of the product in the search field provided and press ENTER button.

    2. If the barcode doesn’t match any product in the inventory a popup window will appear. You can add a new product there.

    3. Add product name and tax percentage. Then click OK button.

  27. ENABLE DISCOUNT OFFERS: You can apply discount offers in Invoice Bill.
  28. ENABLE POS WEB: This feature enables POS WEB.
  29. SHOW SHORTCUTS: This feature enables keyboard short cut.
  30. ENABLE PRICE EDIT: This feature enables to edit a price.
  31. ENABLE OPTION TO ADD CARD NUMBER ON CARD PAYMENT: It enables to add card number on card payment.
  32. ADD CUSTOMER DETAILS ON PAYMENT TIME: It enables to add customer details on payment time.
  33. ENABLE DISCOUNT AND ROUND FOR CASHIERS: Cashier can add discount for customers and also round invoice amount for convenience.
  34. INCLUSIVE TAX CALCULATION: Enable inclusive tax calculation.
  35. ENABLE EMAIL SCHEDULER: Enable email scheduler.
  36. ENABLE NOTIFICATION: Enable notification.
  37. EASY RETURN: Enable return
  38. ENABLE EMAIL FOR WORK PERIOD CLOSING: This feature is add to get work period close email.
  39. ENABLE REPORT APP: To enable this feature activate it.
  40. ENABLE PRICE CHECKER: To enable the price checker activate it.
  41. ENABLE INVENTORY APP: To enable inventory app activate it.
  42. ENABLE BACK OFFICE: To enable this feature activate it.
  43. GENERAL SETTINGS: You can see one button for general settings in the top of the screen. Here you can set the invoice print count, maximum number of return days, number of decimal points allowed in this software. To edit the default values, click on the GENERAL SETTINGS button.

After making necessary changes, click on SAVE button.

About ZKPOS

    ZKPOS version, Copyright, Website address, Release date, support mail ID etc. are provided in this section. This is just for your reference purpose. You can contact or send your queries to the provided mail id.


    about ZKPOS supermarket software

New Customer

If you have regular CUSTOMERS, you can save their details. Later that will help you during payment and promote their visits by giving gifts or points.


adding new customer to ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on CUSTOMER
  3. To add a new CUSTOMER, click on the ADD button.

  4. adding new customer to ZKPOS supermarket software
  5. Enter basic customer details in the appropriate fields including customer name, phone numbers, email id, status, your comments, address and finally the card number of the customer.
  6. Select the Customer Type from the dropdown.(End Customer/ Retail Customer/ Wholesale Customer)

  7. adding new customer to ZKPOS supermarket software
  8. Enter card number, discount if the customer is a special case and fill rest of the fields with relevant values.
  9. If you want to create an account for the customer, click on the CREATE ACCOUNT button
  10. Save the details by clicking on the SAVE button.
  11. Enter the user ID and Password and finally click UPDATE button. Now that user can login to this software using the provided user ID and Password.

  12. adding new customer to ZKPOS supermarket software
  13. Login interface is same for all users. When a customer login to ZKPOS SUPERMARKET he/she will redirect directly to the POS section.
  14. The customer can select all the product he/she want to purchase from your shop. After selecting they can send their order.
  15. To settle the bill, click on the SETTLE button.
  16. A customer can settle the amount to His/her customer account. Other options like card, cash and voucher were disabled for customer login.

    Later Admin/Cashier can view customer account transactions and pending invoices. To view the customer account details, Login as admin or cashier.


     customer login to ZKPOS supermarket software
  17. Go to POS section and click on the SELECT CUSTOMER button.
  18. Select the customer and click on the ACCOUNT DETAILS button.
  19. Now you can see the pending invoices for that customer.
  20. In this section SEARCH facility is there.


    pos section of ZKPOS supermarket software
  21. Go to SETTINGS menu.
  22. Click CUSTOMER.

  23. pos section of ZKPOS supermarket software
  24. To search a customer a search field is there.

EDIT / DELETE A CUSTOMER

If you want to delete a saved customer, you may follow the steps below.


edit/delete customer in ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click CUSTOMER from the menu options.
  3. You can see the saved customers as shown above. Click on the Customer that you want to delete.

  4. edit/delete customer in ZKPOS supermarket software
  5. If you want to edit the customer details, then make necessary changes and click UPDATE button.
  6. Otherwise click DELETE button and YES in the confirmation pop up.
  7. Click OK in the confirmation dialog box.

ADDING NEW VENDOR

A Vendor is a person whom provides the products, so to add vender details while adding product, first you need to add Vendor details. Here you can see how to add a VENDOR.


adding new vendor in ZKPOS supermarket software
  1. Login as ADMIN.
  2. Go to SETTINGS.
  3. Choose VENDOR and then click ADD button.

  4. adding new vendor in ZKPOS supermarket software
  5. Enter the VENDOR DETAILS in the appropriate fields like Name, Phone Number, Email ID, Status, Vat Register Number and Address.
  6. After entering necessary details click SAVE button.

  7. adding new vendor in ZKPOS supermarket software
  8. If you want to see the Vendor’s account transactions, then click on the vendor.
  9. Click on the ACCOUNT button as you see in the figure.

  10. adding new vendor in ZKPOS supermarket software
  11. Choose the date range to view the transaction details.
  12. Click SEARCH button. It will display the transactions happened during the selected time.

  13. adding new vendor in ZKPOS supermarket software
  14. To settle the amount, select the required transaction and then click on any payment mode (Cash/Card).
  15. Click SAVE button.

EDIT / DELETE A VENDOR

You can delete a vendor as you deleted a customer before.


edit or delete vendor in ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on VENDOR.

  3. edit or delete vendor in ZKPOS supermarket software
  4. Every saved vendor names will be displayed, you have to choose the vendor that you want to edit/ delete.
  5. If you want to edit, then make necessary changes and click UPDATE button.
  6. Now click on the delete button and YES in the confirmation pop up.
  7. Click OK in the confirmation dialog box.

DATA CLEANING

When you want to delete the data stored in ZKPOS, erase everything from it using this functionality. But it needs the ADMIN privilege to do this task.


data cleaning in ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on DATA CLEANING.
  3. Enter admin Password.

  4. data cleaning in ZKPOS supermarket software
  5. Select appropriate checkboxes based on your requirements.
  6. Now click CLEAR button.
  7. Click YES on the warning popup, and then click OK in the confirmation dialog box.

SQL CONNECTION

This part displays the SQL CONNECTION STRING. You can access the database file using the details in the connection string.


sql connection of ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on SQL CONNECTION.

EXCHANGE RATE

Some customers may feel happy if you could produce the invoice in their native currency rate, or there may be situations where you need to deal with foreign customers. So you can know the exchange rates easily with this functionality. It is possible by updating the EXCHANGE RATE.


exchange rate in ZKPOS supermarket software
  1. First you need to enable multi – currency payment in the UTILITY.
  2. Now, go to SETTINGS.
  3. From the menu options, click EXCHANGE RATE.
  4. Click ONLINE UPDATE button to update current day’s currency values.

  5. exchange rate in ZKPOS supermarket software
  6. Sometimes online update may not be available for some currencies. So there is an option for manual update.
  7. Click on the pencil symbol corresponds to the currency that you want to edit. Then exchange rate field will become editable and you can edit it. After making the necessary changes, click on the save symbol corresponds to that field.
  8. Now all your changes will be saved.

BACKUP YOUR DATA

It is better to keep a backup copy of the important data somewhere else in the system. So you have an option to do the same. You can do backup in two ways. Manual or Schedule.

• Manual Backup


backup in ZKPOS supermarket software

Go to the SETTINGS.

  1. From the MENU OPTIONS, click BACKUP.
  2. DATABASE NAME will be there by default.
  3. You can browse and select the location to store your backup file.
  4. Enter the backup file name.
  5. Click BACKUP button to backup or CANCEL to cancel the operation.

  6. • Schedule Backup


    backup in ZKPOS supermarket software
  7. Select the backup type as Daily/Weekly/ Monthly/Never.
  8. Saved it to anywhere by clicking the browse Button.
  9. Click Save option.

IMPORT TABLES TO ZKPOS

In some scenarios you may need some data outside ZKPOS, in such cases you can import that data to your ZKPOS application.


import tables to ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on IMPORT TABLES.
  3. Select the table to which you want to import data.
  4. Select the file that you want to import to ZKPOS.
  5. Click IMPORT button.

  6. • There is an option to download import template. This is for your easiness while trying to import a table to ZKPOS. When you want to import a table to ZKPOS you should download a template first. Click on the download import template button. The downloaded path will displayed in a confirmation popup. You can then edit it and then import it using the IMPORT TABLES interface.

EXPORT TABLES

You can export data from ZKPOS to your computer.


export tables to ZKPOS supermarket software
  1. Go to SETTINGS.
  2. Click on EXPORT TABLES.
  3. Select the table that you want to export.
  4. Select the FILE TYPE.
  5. Select the path to save the table.
  6. Then click EXPORT button to export the table.

NOTIFICATION

Enable Notification in the utility settings.


notification in ZKPOS supermarket software
  1. Go to Settings.
  2. Click on the Notification and enable the items To get notifications.
  3. Click Save.

EMAIL SETTINGS


email settings in ZKPOS supermarket software
  1. Go to Settings.
  2. Click on the Email Settings and edit the details.
  3. Click Save.

WAREHOUSE


ware house of ZKPOS supermarket software
  1. Go to Settings.
  2. Click on the Warehouse.

  3. ware house of ZKPOS supermarket software
  4. To add a new Warehouse, click on the ADD Button.
  5. Enter the details and click Save option.

PURCHASE

Go to the MAIN MENU and click on the WAREHOUSE and click on the PURCHASE. Enter the vendor name, vendor contact, receiving person and after that add item and enter the quantity. After that automatically data will be displayed.


purchase in ZKPOS supermarket software

PURCHASE RETURN

After that click on PURCHASE RETURN in WAREHOUSE. Enter the vendor name, vendor contact, returned person and after that add item and enter the quantity. After that automatically data will be displayed.


purchase return in ZKPOS supermarket software

PRODUCT LOSS

The product which is damaged or due to non-sale and transfer such product to others and it becomes a product loss. Such products come under this category. Click on PRODUCT LOSS in WAREHOUSE. Enter the vendor name, vendor contact, transfer person and after that add item and enter the quantity. After that automatically data will be displayed.


product loss in ZKPOS supermarket software

MEMBERSHIP


membership in ZKPOS supermarket software
  1. Go to Settings.
  2. Click on the Membership option.

  3. membership in ZKPOS supermarket software
  4. To add new Membership click on the ADD Button.
  5. Enter the Name and Description.
  6. Click Save option.

ANNOUNCEMENTS


announcements in ZKPOS supermarket software
  1. Go to Settings.
  2. Click on Announcements.
  3. Select the announcements and click Save option.

CREATING NEW USER

Other than admin you can add other users to ZKPOS. This will let other users to access ZKPOS. But only ADMIN can access every features in ZKPOS SUPERMARKET SOFTWARE. Other users can access only limited features that assigned to them. We can add 5 types of user privileges. Admin, Cashier, Food Server, Kitchen Manager and finally the customer. We already discussed about customer login. Follow the below steps to learn about other user privileges.

To create a NEW USER, follow the steps below.


creating user in ZKPOS supermarket software
  1. Open ZKPOS.
  2. Click on SETTINGS menu.
  3. From the menu options click on USERS.

USERS LIST


users list in ZKPOS supermarket software
  1. Click on USER LIST menu.
  2. ADMIN USER will be there by default. To view/edit Admin details click on ADMIN button.

  3. users list in ZKPOS supermarket software
  4. ADMIN ID, NAME, PASSWORD, COMPANY NAME, BRANCH NAME, INVOICE START NUMBER, CARD NUMBER, MSR CARD NUMBER etc. everything will be displayed. You can’t edit the designation of admin. Also you have an option to login using a PIN number, for that enter the pin number.
  5. After making necessary alterations click on UPDATE button. Click OK to the confirmation message. You cannot DELETE admin.
  6. To add a new USER, click ADD button.

  7. users list in ZKPOS supermarket software
  8. In the new window you have to specify the User ID, Password and Designation of the user. Default User ID can change as you wish. Select the user type from the dropdown. Pin is optional that lets you to login using your pin number.
  9. Company details and invoice start number will display automatically. Add CARD NUMBER and MSR CARD NUMBER if necessary.
  10. After adding all necessary details click SAVE button.
  11. Click Ok in the confirmation dialog.

USER REGISTRATION USING FINGERPRINT

ZKPOS provides an option to login using your fingerprint. To do so, follow the steps below.


user registration using fingerprint in ZKPOS supermarket software
  1. Go to SETTINGS.
  2. In the UTILITY, enable fingerprint login and update it.
  3. Now Click USERS in the SETTINGS.
  4. Again click USER LIST.
  5. There is a FINGERPRINT REGISTRATION button on the right of ADD button. Click on it.
  6. You may asked to LOGOUT and LOGIN again. If so please logout and login again.

  7. user registration using fingerprint in ZKPOS supermarket software
  8. Open USER LIST from SETTINGS.
  9. Click on FINGERPRINT REGISTRATION button.
  10. Select the USER from the dropdown.
  11. Click on the REGISTER button and keep any finger 3 times for registering fingerprint.
  12. Click on VARIFY button to verify the fingerprint.
  13. Now go to MAIN MENU, LOGOUT and try LOGIN by keeping finger on the fingerprint device.

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